Contact Us

For a quick response to your questions about products or a current order, please email us at or call us toll free at 1-800-518-3391.

 If you need to contact us regarding initiating a return, please visit our  Returns & Exchanges Policy  for instructions & eligibilities. Please note, Ruff Houzin cannot cancel an order once it has been placed.

Please leave a message if you do not reach us directly and someone will return your call during normal customer service hours.
Customer Service Hours:
Monday - Friday: 9:00 AM - 4:30 PM (EST)