Click here to track your package: USPS
Ruff Houzin sends shipments from our US warehouse as well as from our international warehose. All packages can be tracked via the USPS website.
Due to logistics, parts of your order may ship separately. You will be updated as each part of your order goes out for delivery if your items are coming from different warehouses.
In order to keep our prices low, we source some of our products from the most cost effecient locations. Our top priority is giving you the lowest price possible and that can be offset by longer shipping times. We hope you agee these slightly longer delivery times are easily offset by the great products and prices we can offer to you.
If your tracking number begins with a letter, your package is coming from our international warehouse and tracking will not be updated on the USPS website until the package arrives in the US. Packages coming from our international warehouses are shipped within 5 - 7 days of your order and have an estimated delivery time of 12 - 15 days excluding holidays and weekends.
If you have any further concerns, you can contact Customer Service by email at firstname.lastname@example.org.