Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
At this time, Ruff Houzin does not ship outside of the continental US.
The estimated delivery dates can vary. The majority of our products ship from our warehouse located in the US, and typically arrive in 5-7 days after leaving the warehouse and a tracking number will be provided. Products that ship from our US warehouse will have an estimated delivery date under the Add to Cart button on the product page.
In order to offer you unique products at a more affordable price, we source some of our products internationally. Our top priority is giving you the lowest price possible, and that can be offset by longer shipping times. We hope you agee these slightly longer delivery times are easily offset by the great products and prices we can offer to you.
If your product ships from our international warehouse, there is an estimated delivery time of 15 - 20 days (excluding holidays and weekends) after it leaves the warehouse and a tracking number will be provided.
Due to logistics, parts of your order may ship separately. You will be updated as each part of your order goes out for delivery if your items are coming from different warehouses.